Leading the way on continuous and discontinuous improvement.
PARTNER TYPE: Consulting
PRACTICE AREA: BPM & Automation, Innovation, LEAN & SixSigma, Strategy, Transformation & Change
INDUSTRIES SUPPORTED: Aerospace & Defense, Automotive & Industrial, Comms Media & Tech, Consumer Goods, Education, Energy & Construction, Financial Services, Healthcare, Life Sciences, Nonprofit, Professional Services, Public Sector, Retail, Travel & Transportation
Between 70-80% of all improvement initiatives fall short of expectations, or fail out-right. Getting it right first time is essential.
We know the drivers of successful change, and have developed our business improvement service around those needs. Using a selection of advanced creative approaches, tried and tested in a wide range of industries, we deliver quality, sustainable outcomes to our clients.
The skills and knowledge to solve even the most complex business problems are already held in your organisation; the challenge is getting your hands on it. We add value by using powerful creative techniques mixed with technical expertise to harness and enhance these abilities; bringing about real sustainable change from within your business.
Core services offered:
Process Improvement – Whether a specific process problem, end-to-end engineering, or establishing architecture we have the skills to enable change.
Customer Journey Mapping – Analysing your customer’s journey. What’s their story and is it any good? Can it be improved? We answer these questions and more.
People Development – Educating, training and improving our clients’ understanding of diverse methods of change.
Requirements Gathering & Elicitation – Generating deeper understanding of the core requirements for particular products or services. Ensuring you get it right first time.